Our services cover four different areas, and are sold in packages (eg. 20, 30, 50, 100 hours).
Support / SLA For Shopsys Framework (SSFW)
Service-level Agreement support for the project with Commercial License is sold with limited hours per month and guaranteed response time. Faster response time will be available for an extra fee. Prices vary according to the size of ecommerce sites.
We are dedicated to ensuring that no project is left without professional support. Thus, any Commercial License project without SLA can also ask for ad-hoc support but without response time guarantee (FIFO), and for those with Community Edition at a specific price (to request an offer, please contact us).
Co-development and support in building an in-house tech team
We currently employ over 50 highly qualified programmers. At any time we are able to appoint a dedicated agile team that will help you build your website based on Shopsys Framework.
We are also able to help you build your own in-house tech team. This means training your future programmers on how to develop projects using Shopsys Framework, but also transferring knowledge about processes and project management (Scrum).
Trainings / Workshops
We have made every effort to make our framework easy to adapt. But we also realize that getting started can in some circumstances be quite difficult. To that end, we have prepared workshops that we can conduct for your programmers at our headquarters in Ostrava, remotely, or at your own place.
Analysis / Consultation
We strive to make sure that our framework will meet all your expectations and tasks, so being able to field the questions and particulars of every client is important to us. Don’t know where to start? Do you have a plan but just don’t know how to implement it? No problem. We can prepare a full analysis of your situation and advise you on what to do next.